1)For our products, epoxy inject fully into, so strong waterproof; PU glue sealing,not easy to crack,High protection grade. 2)Our chip IC using Taiwan Epistar chip, with high brightness, lighting color consistency, good color saturation, strong stability, so that our lifetime of pixles will over 35000 hours, 3)Our wire cables and case are using antu-cold, anti UV, flameresistant, can be used in outdoor for long time. 4)These products are made by SMD5050 RGB high brightness LED, with big view angle. 5)With special snap joint construction, suitable for all kind of board. Directly to install after dig the holes,installation is easy and quickly, very convenient.
WhatsApp: +86 13652300804
Facebook: Yvette Yu
Cellphone: +86 13652300804.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 2 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.